Showing posts with label HMRC. Show all posts
Showing posts with label HMRC. Show all posts

Wednesday, 8 September 2010

HMRC Tax Error. The Facts.

Almost 6 million people have been caught up in what has been dubbed a huge tax blunder. Here we look at who is affected and what they can do.

What's happened?

In a nutshell, around 4.3 million people have paid too much tax through the Pay As You Earn (PAYE) system, while HM Revenue & Customs says a further 1.4 million people have not paid enough tax.

How has this happened?

Every year, HMRC checks that the amount of tax and national insurance deducted by the employer matches the information held on its records. This is called the "end of year reconciliation" process.

However, this wave of errors is linked to the introduction in June 2009 of a new IT system, which holds all the information on an employee in one place, rather than having it spread over several different systems - making it easier to see if people have paid the wrong amount of tax.

The Revenue admitted a few months ago that the transition to the new system had "brought to light discrepancies... and this is resulting in a number of incorrect [PAYE coding] notices being issued".

This same system is now being used to do the reconciliation process for the tax years 2008-09 and 2009-10 - resulting in these new underpayment and overpayment calculations.

What sort of people are affected?

The wrong amount of tax may have been paid if people failed to tell HMRC about a change to their circumstances, such as starting a new job, having more than one job or receiving a new benefit through work, such as a company car. Individuals may also have paid the wrong amount of tax if their employer has used the wrong tax code.

How do I know if I'm one of them?

HMRC this week began sending out the first batch of letters to around 45,000 of those affected. It will contact the remaining people between now and early January. "Most people have paid the right amount of tax so won't get a letter from us with a revised tax calculation. So don't worry if you don't receive a letter (and there is no need to contact us if you haven't received one)," says the Revenue.

How does the Revenue intend to take the money back?

If you owe less than £2,000, you won't get a bill - instead, your tax code will be changed from April 2011. Effectively, you will pay it back in monthly instalments deducted from your salary during the 2010/2011 tax year.

If you owe more than £2,000, you must repay the amount in a lump sum.

Do I have to pay up?

Some experts said people hit with an unexpected tax demand may be able to refuse to pay up as Revenue & Customs could have exceeded its own time limits in which to ask for the money.

The Low Incomes Tax Reform Group said any calculations produced by HMRC which result in an underpayment of tax should be treated with caution. It is urging recipients to "check and challenge" them.

"The underpayment may have arisen because HMRC have failed to make timely use of information about you which they have had in their possession," said the group. In such cases, individuals have the right to ask for the unpaid tax to be written off through what is known as an "Extra Statutory Concession" or ESC A19.

The rules state that if Revenue & Customs was provided with all the necessary information needed to correctly attribute a tax code, it should have used this within 12 months of the end of the tax year in which it was received to claw back the full amount of money. As a result, individuals cannot normally use ESC A19 to ask for tax owing for 2009/10 to be written off, but a group spokesman said: "If HMRC have persistently got something wrong year after year, we would expect them to write the tax off for all years up to and including 2009/10."

Is there some help available?

The Low Incomes Tax Reform Group was one of the first to produce sample letters that those affected can tailor to their own situation and send off to HMRC in an attempt to get the underpayments waived. Its guide, including the template letters, is available from the LITRG website via the link: http://tinyurl.com/taxletters

What if I can't afford to pay back the money?

HMRC advises people who genuinely cannot afford to pay the tax to contact it to see if it can come to some arrangement with them. It may be that they can pay some now and some in the future. This will be done on a case by case basis.

What is happening with refunds?

Around 4.3 million people have paid too much tax, and are due average refunds of £420. If you are one of them, a "payable order" (essentially a cheque) should be sent to you within five to 14 days of receiving the letter.

Source: www.guardian.co.uk (To view the original article, click on the heading at the top of this post).

Monday, 22 March 2010

HMRC Produces First Ever 'Super Podcast'

This month, HMRC launched it's first ever 'Super Podcast'. In it, HMRC experts, Stephen Banyard and Don Macarthur discuss forthcoming VAT, PAYE and Corporation Tax filing.

You can check out the podcast below:

http://podcasts.hmrc.gov.uk/audio/21-HMRC_Superpodcast.mp3

If you prefer, you can view a transcript of the podcast at the following link.

http://www.hmrc.gov.uk/podcasts/super-podcast.pdf

Tuesday, 16 March 2010

HMRC Issues The 'Keeping Records' Factsheet

The Keeping Records Factsheet is the first in a series to be published shortly, by HMRC, giving guidance on a variety of useful topics.

If you're starting out in self employment, or just interested to know what the requirements are, it might be worth a look.

Sunday, 24 January 2010

HMRC Warns of New Phishing Scams

In January 2010 HMRC issued new guidance on current phishing scams now in circulation.

This is something that is very much on the increase, with at least a dozen of our own clients having received one or more of these in the last month or so.

The key scams are listed on the HMRC web site as follows:

You have 1 new ALERT message

An email from "HMRC Online services - test@test.com" is being issued, stating the recipient has 1 new ALERT message, and should log into their Online Account to read the message.

The email contains a link to a fraudulent website that requests the disclosure of personal account information and password.

The email is not from HMRC. If you have received a copy please forward it to them at phishing@hmrc.gsi.gov.uk.

Tax rebate

HM Revenue & Customs (HMRC) would not inform customers of a tax rebate via email, or invite them to complete an online form to receive a rebate of tax.

Do not visit the website contained within the email or disclose any personal or payment information.
Email addresses used to distribute the tax rebate emails include:

tax.refunds@hmrc.gov.uk
attached.form@hmrc.attached.gov.uk
service@hmrc.gov.uk
hmrcrefunds@hmrc.gov.uk
refundsdept@ir-efile.gov.uk
noreply@hmrk.co.uk
customers@hmrc.gov.uk
taxcredits@hmrc.co.uk
officer.robinson@hmrc.co.uk
securemail@hmrc.gov.uk

HMRC does not send out emails using these email addresses.

An example of the tax rebate scam:

Example 1 (PDF 22K) (added 21 August 2009)

Example 2(PDF 43K) (added 6 July 2009)

Example 3(PDF 211K) (added 7 January 2009)

Notice of Underreported Income

Emails entitled Notice of Underreported Income are currently being circulated from


The email links to a fake HMRC website entitled 'Fraud Application' and asks that you download and review a tax statement document. The website then opens an executable file on your machine.

The email is not from HMRC. You should be aware that opening executable files (.exe) over the internet can potentially compromise the security on your machine.
HMRC do not issue emails asking for personal details.

Do not visit the website contained within the email or disclose any personal or payment information.

If you receive an email requesting such information, please forward it to
phishing@hmrc.gsi.gov.uk and then delete it.
National Insurance Contributions email

An email is in circulation entitled National Insurance Contributions, stating that a payment has not been made. The email contains a link to a fraudulent website that requests the disclosure of payment/personal details. The email is not from HMRC.

Update from HM Revenue & Customs' email

HMRC has received reports of emails being sent asking recipients to 'update your account to the new EV SSL certification'. This is a scam email attempting to steal User IDs and passwords.

The email is being sent from info@hmrc.gov.uk.


You should never disclose personal information such as User IDs or Passwords.

Approval of funds scam email

An email is being issued displaying the email address postmaster@hmrc.co.uk with the subject 'You are a winner of 168,240.00 GBP'.

The email features an attachment and requests that personal details are recorded on the attachment and forwarded to info@lloydstsbprize.com.

Previous phishing scams

The following are phishing attempts that you need to be aware of. Each of these has been reported to HMRC previously.

Anti-Terrorist Certificate - this is a scam involving postal items supposedly being stopped by Customs that require the purchase of an Anti-Terrorist Certificate before being released. There is no such certificate in existence within HMRC.
Child Benefit and Income Support - unsolicited emails are being issued advising the recipient may be entitled to Child Benefit. A non-departmental email address and mobile numbers are being used as the contact points for this scam. An example of the Child Benefit and Income Support scam (PDF 26K).

Compensation - this scam is aimed at people who supposedly have already been the subject of a fraud attempt. The email requests personal details on the pretext that compensation will be paid. An example of the compensation scam (PDF 32K).
Export Clearance Process (Delivery Stop Order) - a number of frauds state that a parcel containing a cheque in respect of lottery winnings, or a legacy left in a will, has been held up by Customs at an airport or dock and requires payment of a percentage of the winnings. This will be a fraud. An example of the Export Clearance Process (Delivery Stop Order) (PDF 92K).

Fake P86 form - letters are being sent with fake P86 Forms, which ask for personal information from taxpayers employed outside the UK. These forms are fake and should not be completed. Further details can be found at Fraud attempt - Fake P86 Form.

Lottery winnings - emails requesting tax payments are required to release funds won on a foreign lottery. This is fraud. An example of the Stop Order fraud (PDF 92K)

Telephone variations - the individual may be contacted by telephone rather than email. HMRC has seen examples where customers are contacted by someone purporting to be from HMRC, claiming that a rebate of tax was due and requesting for payment details to make the payment into. Please note: HMRC would only notify you of eligibility to a tax rebate in writing, not over the phone or email. If you are asked to give any personal details over the telephone you should always check with HMRC that the caller is a genuine representative of the department.

Sunday, 24 August 2008

HM Revenue & Customs Issue Notice of Frauds & Scams


Many people are currently in receipt of emails purporting to be from HM Revenue & Customs, and offering substantial rebates.

Although these emails appear to bear all the right logos and details, we should all be aware that they are fake, and, as with all such emails, we should never respond to an email that asks for personal information.

Whilst it is quite conceivable that HMRC may send out emails, from time to time, they would never do so requesting login names, passwords, bank and / or credit card details.

If you suspect you may have received one of these emails, under no circumstances should you follow any links within the mail, or disclose any of the information requested. Forward the mail to HMRC, at phishing@hmrc.gsi.gov.uk. Although HMRC can't, obviously, reply to every email, it will help with the reduction of online fraud.

If you have reason to believe to suspect that your personal details have been stolen, you should report the incident to your Internet Service Provider, as they are able to close down sites that subsequently prove to be fraudulent.