Tuesday, 7 July 2009

Last Chance To Be Ex Directory On Your Mobile Phone

As many of you may have heard, there is a new mobile phone directory being introduced shortly, called; '118 800'.

Many will welcome this, but others are concerned that their mobile number will now be available to anyone looking to use it, which could mean being swamped by unsolicited messages and calls.

It is extremely easy to unsubscribe, but it must be done before the begining of next week, to make sure that you are ex directory.

Removal has been recommended by the BBC;
http://news.bbc.co.uk/1/hi/programmes/working_lunch/8091621.stm and you may wish to pass this on to friends, family and colleagues.

To remove your number from the directory, click on the link below. You will need your mobile number with you, as they will text you a code.


Click on; 'Ex Directory' on the top right hand side, and follow the straight forward instructions.

**Update** Looks like people are registering in droves. Shortly after posting this, the 118800 site posted a 'Service Suspended' notice, as follows:

"The 118 800 service for mobile phone connections is currently unavailable - from this website and by phone - whilst we undertake major developments to our 'Beta Service' to improve the experience for our customers. We'll be back as soon as possible with the new improved service.

All ex-directory requests made by people in our directory to date are being processed. There will be no need to resend these requests. And we will take further ex-directory requests when the service resumes. We will not be taking ex-directory requests by phone or text whilst the service is not operational.

Please do not call us on 118 800 for anything other than landline directory enquiry requests as you will be charged for the call.

Sorry for any inconvenience caused"

Coincidence? I doubt it. What's the odds the service will be restored 5 minutes before deadline, thereby preventing many people from registering as ex directory? Let's hope they prove me wrong, but I wont hold my breath.


M said...

Yup - I just tried to register as ex-directory (don't mind my business phone going in there, but definitely don't want the personal one to) - and got the "service suspended" message.

I agree with your suspicions, Alan.


Joe said...

Hello, Joe from 118800.co.uk here.

The website has been taken down for some essential maintenance work to be carried out, in order for us to improve the service we offer our customers. Any requests to opt out of the service before the site was taken down will still be carried out so there is no need to opt out again.

Just to reassure you that we’ll never actually give out anyone’s personal details. When you search on 118800.co.uk, we’ll send an SMS message to the person you’re looking for, giving them your contact details and it is then up to them if they wish to call you back or not.
The BBC did not recommend becoming ex-directory – they simple provided information about how to do it

We are genuinely interested in getting peoples feedback so that we can shape the service to make sure people are comfortable with it and for the service to be as useful and reliable as possible.

If you have any questions or concerns, please contact us on contact@118800.co.uk



Alan Young said...

Hi Joe,

Thanks for that.

Although you've not addressed the issue yourself, I have been assured, separately, by 118800.co.uk, that there is no deadlne for submission, and that this was a rumour started by the circulation of an email to this effect. (although you can see where the concern has arisen from, when the site goes down for maintenance a few days before the reputed deadine).

If this is the case, though, and there is on deadline, then I think everyone's concerns will have been addressed, so we look forward to the site being back up and running.


Nice directory